bo222 Privacy Policy

1 What Information Do We Collect?

bo222 collects various types of information from its members. This information is divided into two main categories.

1.1 Information You Provide Directly

Information you provide directly during registration and account management:

• Full name and date of birth
• Email address and current residential address
• A copy of your national ID card or passport for identity verification
• Financial transaction details — such as your bKash, Nagad, or Rocket number
• Messages and information you send when contacting customer support

1.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser name and version
• List of pages visited and time spent
• Session information obtained through cookies and similar technologies
• Login time and approximate location-related data

2 How Is Your Information Used?

bo222 uses the information collected only for the following purposes:

• To complete account registration and identity verification
• To process financial transactions including deposits and withdrawals
• To ensure compliance with responsible gaming policies and to prevent minors from using the platform
• To detect and prevent fraud, money laundering, and other illegal activities
• To provide personalised promotional offers and bonus proposals
• To improve customer service and resolve technical issues
• To ensure compliance with applicable laws and regulations
• To monitor and manage platform security

We will not use your information for purposes beyond those stated above.

3 Is Information Shared with Third Parties?

bo222 never sells or transfers your personal information for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Providers

Service providers engaged for payment processing (including bKash, Nagad, Rocket, and other authorised payment gateways), fraud detection, identity verification, and technical support may receive limited information — only to the extent needed to complete their designated task.

3.2 Legal Obligations

We may be required to provide necessary information to comply with a lawful order from a competent court or regulatory authority.

3.3 Security Protection

Information may be shared when necessary to protect the interests of bo222, its members, or third parties from fraud, scams, or other harmful activities.

The third parties mentioned above are contractually bound to handle information in accordance with standards consistent with this Privacy Policy.

4 Cookies and Similar Technologies

The bo222 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve our services.

• Essential Cookies: To maintain login sessions and ensure basic functionality.
• Analytics Cookies: To collect page visit statistics and improve the user experience.
• Preference Cookies: To remember language and display preferences.

You can disable most cookies by changing your browser settings, though this may limit some functionality of the platform.

5 Data Retention Period

bo222 retains your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to comply with applicable law.

• Information for active accounts is retained until the account is closed.
• Financial transaction records are retained for a minimum of five years after account closure.
• Identity verification documents may be retained for up to five years from the date of account closure.
• Technical logs are generally deleted automatically within 3 to 12 months.

6 Data Security and Protection

bo222 gives the highest priority to the protection of your personal information. To this end, we use industry-standard technologies and practices:

• All data transmissions are secured with SSL/TLS encryption.
• Stored sensitive information is protected with AES-256 grade encryption.
• Access to the database is strictly controlled and only authorised personnel can access the necessary information.
• Security measures are regularly tested and updated.
• The platform is operated by staff trained in data protection.

Nevertheless, transmitting information over the internet is not entirely without risk. In the event of a security breach, bo222 will notify you as quickly as possible in accordance with applicable regulations.

7 Your Rights and Choices

As a member of bo222, you have the following rights regarding your own information:

7.1 Right of Access

You have the right to request a copy of the information we hold about you.

7.2 Correction of Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Deletion of Information

In certain circumstances you may request that your personal information be deleted, though we may be required to retain some information due to legal obligations.

7.4 Withdrawal from Marketing Communications

You can change your account settings or contact us at any time to stop receiving promotional emails or notifications.

To exercise any of the above rights, email us at [email protected].

8 Protection of Minors' Information

bo222 strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from any minor. Age verification is required at registration and identity is confirmed during the account verification process.

If we become aware that information from a minor has been collected inadvertently, we will delete it immediately and suspend the associated account.

9 Third-Party Services and Links

The bo222 platform integrates third-party services such as bKash, Nagad, and Rocket for payment processing. These platforms have their own privacy policies and we are not responsible for their data practices.

We recommend that you review the privacy policies of these third-party services separately.

10 Changes to This Policy

bo222 reserves the right to update this Privacy Policy at any time. In the event of any significant change, we will:

• Update the "Last Updated" date on this page.
• Send a notification to the registered email address where applicable.
• A confirmation may be requested at login for your acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest Privacy Policy.

11 Applicable Law and Jurisdiction

This Privacy Policy is governed in accordance with applicable international data protection standards and regulations. We are committed to following recognised industry standards in data management and protection. Any dispute regarding the interpretation or application of this Policy will be handled within the framework of applicable law.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team will respond to your request as soon as possible.